Maximize Your Earnings with VoIP Business Solution

In the present times, convergence is the buzz word which has been doing the rounds of industry and users alike. All sectors of the industry from finance to telecommunications to hospitality has been tattooed by it. Simply put convergence is the coming together of different theories and phenomena on a common platform to achieve better and efficient results. VoIP is one such product of convergence. It combines voice, data and video all over a common ground namely the Internet thereby giving cost effective and efficient solution to its users.

Keeping its host of benefits in mind many business organisations have started deploying the VoIP call termination service. Business solution VoIP is advantageous for corporates, contact centers and Internet service providers (ISP’s).

Corporates can easily integrate their existing traditional mode of communication to work in tandem with VoIP solution for achieving higher efficiency and productivity. Seamless connectivity of all the branches of their organisation is another major benefit that business houses will get to savor with voice over IP solution.

Contact centers have started opening in large numbers in countries where there is availability of reasonable man power. They help to provide customer and technical support service to their customers. VoIP business solutions can help a contact center to greatly cut down their initial capital input by providing a complete one stop package to handle all their telephony requirements. Toll free numbers which are a prime requirement for them is also a part of the virtual business solution package.

Additionally, with the help of voice over IP solution, a contact center can get DID numbers. So, their clients would be calling on the local number and paying for a local while the call would actually be connected to some other country.

Global business solutions or VoIP business solutions helps an Internet Phone service provider to make the most from his existing client age. For instance, the ISP can preset his broadband service with VoIP call service and offer a bundle up service to the his client age. Not only will you be able to lure more clients but you will also be able to increase your product line. Customers are looking for ease of payment and by taking the service from a trusted provider they get this additional benefit of paying for two services through a single bill.

Business Bank Account

If you are looking to start a company and are trying to determine if a business bank account is required than ask you need to read this article. I will cover if you need a business checking account and if you do need one what the benefits of having a small company checking account will be.

Do you need a business bank account?

  • You don’t have any employees
  • Your small operation has no significant expenses
  • Most of your clients pay you on a per service basis (for example dog walker, hair cutter) as opposed to a per unit of production
  • Your total income is used annually for personal use
  • You have the ability to easily identify money from your company

If all the business questions above apply to your situation you don’t need to have a business bank account in most states, however it is best to check with a local accountant to confirm.

If you do require a business account at a bank then you will realize the Benefits of a Business Bank Account…

  • Avoid confusion between personal and business transactions
  • Increase your credibility when dealing with other organizations
  • Increase the number of options for you to get paid
  • May help in receiving small business loans
  • Required to incorporate your business(which has additional pros/cons)

Compare Small Business Bank Accounts

Comparing small business accounts is the next logical step in choosing a business account. There are thousands of options for you to choose from including free business checking account options, complete a-z solutions involving funding and extensive personal help.

My recommendation is to choose a free checking account to get you started and then proceed from there as your business grows. Keeping the costs down at the start can be a real benefit to many small business owners.

Small Business Marketing Book Review – People and Your Business

What if somebody told you one critical key to business success was to practice the principle of the Golden Rule in your business? The idea seems to somehow run counter to so much of what we’ve been taught about business, doesn’t it? Yet, what if that same source convinced you through case-study after case-study that application of the Golden Rule in business actually leads to success?

Let us introduce Frederick Reichheld and his book The Loyalty Effect. While not a small business marketer, but rather an expert business consultant, what Reichheld teaches us about loyalty is worthwhile reading for any small business owner or manager.

Did we say “worthwhile”? Scratch that; pencil in the phrase “urgently essential”, instead. This book is that vital to a small company.

The Loyalty Effect focuses on three groups of people critical to business success: Customers, Employees, and Investors. For most small business, the investor is the owner, so for our brief review in this article we will focus on Customers and Employees.

Reichheld is a definite advocate of customer retention. He convincingly demonstrates time and again that small percentage increases in customer retention have huge impacts on profits. This read will be a just-right fit for those of you having problems focusing on the right customers. If you will take the time to trudge through this book, and really understand most of its principles (we found Chapter 8 to be the toughest) then not only will the marketing of your business improve, but so will your profits.

Isn’t that the reason for all this focus on marketing, anyway?

And Reichheld really opened our eyes to how important employees are in retaining customers. If a company treats their employees right, those employees become more efficient and productive in their daily tasks. Profits go up, retention increases.

Reichheld stresses again and again that a company’s prime mission needs to be creating customer value. Most of you in small business realize this, but it’s reaffirming to see hard-and-fast facts to back up what many of us intuitively know. Customers don’t come to a small business looking to boost our profits; they arrive seeking value. If we consistently create value, profit will come.

Another key point for small business owners is the importance of leadership. If you need to go down to the bookstore and browse through The Loyalty Effect before you buy it, flip over to page 246. Reichheld has studied several large and successful businesses, and concludes here that most of them had leaders with an “intuitive grasp” of how important loyalty is. This is critical for business success, regardless of business size. While not written to be a rah-rah inspirational book, Reichheld’s arguments and his examination of the role strong leaders play in forming great companies reinforces just how important to the bottom line it is for a small business owner to be a good leader.

So much of Reichheld’s book seemed familiar; akin to common sense…after we read it. Treat employees well and they’ll perform well for you; we’ll that’s pretty basic, now isn’t it? But we tend to forget, we tend to think we need to cut corners or just “improve efficiency” and that’ll lead to greater profits. In the short term it very well may, but Reichheld argues effectively that in the long run it’s only by creating value for our customer that we build profitable businesses.

Remember, People is the third element–along with Brand and Package–of any small business marketing success story. Taking a week or so and reading Frederick Reichheld over lunch or before lights out at night is a great way to hone your “people productivity”.

© 2006 Marketing Hawks

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